TWO MEN AND A TRUCK® Recognized as Top Franchise Opportunity by Entrepreneur and Franchise Business Review
For TWO MEN AND A TRUCK® franchisee Doug Sudell, there’s no such thing as a typical day at the office.
On any given day, you can find him taking on whatever job is thrown his way in order to make his business run smoothly. That involves a variety of different tasks — being part of the growing moving industry doesn’t simply mean unloading a truck or being out on a job every day. Instead, the brand’s franchisees are more focused on running a business and overseeing the day-to-day operations. That means Sudell’s schedule often varies depending on what his employees and customers need.
“I don’t think there’s such a thing as a typical day for any TWO MEN AND A TRUCK®employee. Every move is unique, and the customers that we deal with are vastly different. That’s just the nature of the business — each day offers a unique opportunity for us to take our jobs to the next level,” said Sudell. “We’re fortunate in that the brand has created an unparalleled level of transparency and openness that’s empowering and keeps us stable, no matter the situation. TheTWO MEN AND A TRUCK® team gives us so much information on how to best run our businesses, which makes it easy to succeed.”
That information comes through the brand’s initial and ongoing training. From marketing efforts to the behind the scenes work that goes into running a successful business, TWO MEN AND A TRUCK® has a system in place to help its local owners make the most of their individual franchises.
“Like any other business, there are hard days where tons of things come across your desk. But that’s the benefit of being part of TWO MEN AND A TRUCK®’s franchise system — there’s plenty of support to handle it,” said Sudell. “Every day, I continue to be amazed by the corporate team and franchisees around the country. We’re really all in this together, and we’re moving the business forward on both the national and local levels.”
Q&A With TWO MEN AND A TRUCK® CEO Jeff Wesley
What about TWO MEN AND A TRUCK® makes it unique within its industry?
Being a franchise system allows thousands of franchisees and team members to work together and achieve system success. TWO MEN AND A TRUCK® International, Inc. has hundreds of team members located in Lansing, Michigan, with thousands across the country and even the world. Our initiatives include innovation, personal and professional development at all levels, technological advancement and creating an all-encompassing, long-term, strategic partnership with our franchisees. We strive to exceed industry standards, build strong customer relationships and consistently facilitate a positive customer experience. We provide an array of top-notch moving services both locally and nationally, all while being deeply rooted in the communities of which we serve. Award-winning TWO MEN AND A TRUCK® is in a class all its own within the moving industry!
What have been some of the brand's most important milestones over the past five years?
Over the past five years we have excelled in growth by both number of new franchisees in the system, and the number of customers served. In 2012, we ended the year with 191 franchises averaging annual gross sales of just over $1.3 million, according to the 2012 FDD. The top 25 percent came in with average annual gross sales of just over $1.5 million. Going into 2017, we have had 85 months of system growth and have expanded to 280 franchises. Franchises now have average annual gross sales of $1.6 million, with the top 25 percent achieving average annual gross sales of almost $3 million (according to the 2016 FDD). In the last five years, there have been 12 new states added to our footprint and we’ve increased our worldwide system sales to more than $440 million.
We have made huge strides in technological advancements over the last several years, which has allowed us to outpace the moving industry and stay on top of regulations, all while increasing revenue opportunities for franchisees. Some of our notable programs include our Value Flex service for more affordable long-distance moves in addition to portable storage options, creating National Accounts partnerships to increase the value of our franchises by growing the customer base and development of a national Customer Relationship Center to help ensure every customer call is answered, even after regular business hours.
What plans does the brand have in the coming years?
Focusing on innovation and revenue diversification will allow us to further surpass the competition and continue to break into the $17 billion a year industry. We will implement additional innovative advancements across the system, allowing for increased employee satisfaction and safety. This will allow us to continue growing our business culture and allow endless opportunities of what can be accomplished for our customers. We will continue to improve upon our current services while upholding our values and vision.
What does an ideal franchisee look like?
Our most successful franchisees are individuals that were excited when we shared the 2018, and now 2020, vision of TWO MEN AND A TRUCK®. These individuals can see themselves professionally contributing to a worldwide business with endless opportunities and move solutions. They are skilled in cultivating leadership teams within their business units and developing best-in-class organizations. Our franchisees are agile, as the TWO MEN AND A TRUCK® system paves the way with higher standards in customer service and operational excellence. They are adaptable as national partnership programs, that encompass multi-million dollar business to business or business to consumer entities, are created. They will keep pace with the implementation of new business solutions and strategies with our franchise leadership council all while striving to exceed our customers’ expectations.
Why is TWO MEN AND A TRUCK® a good investment?
People look at business opportunities for many reasons. Perhaps they want to provide for their family or they want to create a business legacy they can pass down to their children. People also look at owning a business for flexibility in their schedules. TWO MEN AND A TRUCK® is a good investment because it can provide opportunity in all of these areas and more! One of the biggest fears of going into business on your own is opening the doors and not having a lasting, sustainable business. With more than 30 years of experience, business tools, subject matter experts, playbooks, business intelligence data and a nationally recognized brand, our goal is for you to succeed. If you make it through the process and are awarded a franchise, you become part of a family where business information is transparent and a legacy brand is behind you.
TWO MEN AND A TRUCK
No. Of Units Currently Open:
330 US , 21 Canada, 3 U.K., 1 Ireland
No. Of Units Expected To Open In 2017 :
6% Royalty, 1% AD fund, 1% Technology
10% off Franchise Fee, VetFran member
Number of Home Office employees :
More Information :
To date, more than $2.5 Million has been donated to charities across the country